*iSmartOnline Lightning Digital AV Adapter need 5V/2A original Apple power adapter to work.*Your iphone and ipad will identificate devices after 5 seconds,wait in patience please.*Be compatibile with: iPhone 8/X iPhone 7 / 7plus iPhone 6 / 6S / 6 plus iPhone 5 /5S / 5c / SE ，iPod Touch 5th iPod nano 7th iPad Pro iPad mini iPad air.【Questions&Answer】Q: Why does my lightning digital av adapter not work?A:Make sure that your lightning port is good and clean enough,some lightning ports of iphone or iPad is broken.Other warm tips:1.Make sure that you should have a HDMI cable to support it to work with good connection.2.It Not supports CBS,Netflix, hulu, Directv, amazon video and other paid Apps.3.Please select the correct HDMI port on the TV or port.(Choose HDMI 1 or HDMI 2 to try)4.The TV mode should not be PC mode.5.Need good HDMI cable.Q: Why does the lighting digital adapter get hot while in use?A: It is normal.Please take a rest after a long time use.Q: Why is my adapter buffering when playing video?A: Please check your Wifi speed is normal, or re-connect the adapter,restart your iPhone or iPad.Q: Why does it only have video no voice?A:Make your iphone or ipad lightning connection port is clean enough,some dirty things or dust will cause those problems.
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