product : Compatible hp 11 print head by ZHinkColor : 1 Black, 1 Cyan , 1 Magenta, 1 Yellow Compatible for : Hp Inkjet 2200, 2250, 2280, 2600, HP Designjet 110nr, Designjet 10ps, 20ps, 50ps, 500 800 Color Inkjet cp1170 printers Shipping date: Usually need 5- 13 days, you needn't wait for a month. Questions & Answers: 1. Q: The print head I received can not work, what is the solution? A: Please contact us and tell the detail of problem(Defective product quantity&color,printer model, printer error message), we will do our best to help you solve the technical problems. 2. Q: I received the defective product and want the replacement or refund. A: Please contact us and tell the detail of problem and please send us a photo about the printer screen's .（Error message when you install it), after confirming the defective print head, we will give you replacement or refund as soon as possible. 3. Q: I would like to buy customized combos that you don't list. A: As long as you like, we can do any color combos for you, please contact us, we will make new lists for you to order. 4. Q: I don't receive my stuff, please help. A: Please check the tracking number. Please confirm whether it was placed in PO BOX or whether your family or neighbor help sign the express. If you still don't receive, after we confirm, we will reship to you as soon as possible. 5. Q: I received a wrong item. A: Please contact us and send the photo to us for reference, when we confirm, we will resend to you. 6. Q: I need the item immediately. A: When you order completely, we will ship in 1 business day. Arrival time is in 5- 13 days.
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